Is it just you, or is it down for everyone?
In our hyper-connected world, losing access to a service can be frustrating. Before you restart your router or call technical support, it is best to verify if the outage is a widespread incident or a local problem with your equipment.
How to troubleshoot connection issues
- Check the Global Map: Use the tool above to see if other users in your region are reporting similar issues.
- Social Media: Often, companies will post about scheduled maintenance or unexpected downtime on their official Twitter/X accounts.
- Ping Test: If specific websites aren't loading but others are, the issue might be with that specific server, not your internet connection.
Common Outage Categories
Status checkers generally track user reports across several key sectors:
- Telecommunications: Mobile carriers and home internet providers (ISPs).
- Streaming: Video platforms like YouTube, Netflix, and Disney+.
- Finance: Online banking portals and digital wallets.
- Gaming: Servers for Steam, PlayStation Network, Xbox Live, and specific online games.